Delete data and accounts
The offline edition of MathGeon does not create online accounts. Student profiles and progress are stored on your device; we cannot access or erase them remotely.
Delete a local profile
- Open MathGeon and go to Settings → For families → Profiles.
- Select the profile, choose Edit → Delete and confirm.
- This removes that profile's progress, scratchpads and notebooks. Export a backup first if you want to keep the work.
To erase all app data, use your operating system's app-data removal options. On iPhone/iPad choose Delete App, not Offload App. On Android, Clear storage removes app data. If you use a Mac and need help removing local data, contact support.
Delete external copies
Remove exported backups and copies you saved in files, the clipboard or cloud storage separately. Manage device backups with your operating system provider; restoring a backup may restore previous data.
Request deletion of support data
Email gerencia@ingeksas.com with the subject “MathGeon data deletion”. Send the request from the address used to contact us and identify the conversation to delete. You do not need to reinstall the app. Do not send a child's full name, password or payment details.
We handle requests within the time limits described in the privacy policy. If a legal obligation requires retaining a record, we explain its scope and retention period. We confirm the outcome by email. Purchase records held by Apple or Google must be managed with the corresponding store.